Welcome to Cuddtail London!
These Terms and Conditions outline the rules and regulations for using our website www.cuddtail.co.uk and purchasing our products.
By accessing our site or making a purchase, you agree to these terms in full. Please read them carefully.
Cuddtail London (“we,” “us,” or “our”) operates an online pet store offering premium pet products and accessories.
We reserve the right to update, change, or replace any part of these Terms at any time. Updates will be posted on this page.
By using this site, you confirm that you are at least 18 years old or are using it under the supervision of a parent or guardian.
You agree not to use our site for any unlawful purpose or in a way that could damage, disable, or impair our services.
We strive to ensure all product details, images, and prices are accurate.
However, occasional errors may occur. We reserve the right to correct any inaccuracies or cancel orders affected by such errors.
All prices are shown in GBP (£) and include applicable taxes unless stated otherwise.
When you place an order, you agree to provide accurate and complete information.
All orders are subject to availability and acceptance.
Payments are processed securely through our approved payment providers.
We aim to process and dispatch all orders promptly.
Delivery times may vary depending on your location.
Once shipped, tracking information will be provided via email.
Cuddtail London is not responsible for delays caused by courier services or customs processes.
We offer a 30-day return and refund policy.
To be eligible, items must be unused, in their original condition, and returned with proof of purchase.
For full details, please read our Refund Policy page.
All content on this website, including text, images, logos, and designs, is the property of Cuddtail London and protected by copyright laws.
You may not reproduce, distribute, or use any content without our written consent.
Your privacy is important to us.
Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
Cuddtail London shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our total liability for any claim shall not exceed the amount paid for the product purchased.
These Terms are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
If you have any questions about these Terms, please contact us at:
📧 info@cuddtail.com
📍 Cuddtail London, United Kingdom
Would you like me to also create a Privacy Policy and Shipping Policy to go with this? (They’re usually required by Shopify and help build customer trust.)
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